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Website Terms of Use

The terms that apply when you visit and use this website. If you book or consult with a clinic through our platform, that use is governed by our separate Terms of Service.

Last updated 21 July 2026

1. About these terms

These Website Terms of Use ("Terms") apply to your access to and use of the Apex Vet website at apexhqvet.com.au and related pages (the "Website"), operated by Apex HQ Vet Pty Ltd (ABN 40 684 066 411), trading as Apex Vet ("Apex Vet", "we", "us", "our"). By using the Website you agree to these Terms. If you do not agree, please do not use the Website.

These Terms cover the Website only. If you book or consult with a veterinary clinic through our booking platform, that use is governed by our separate Terms of Service, and our handling of personal information is described in our Privacy Policy.

2. Using the Website

We grant you a personal, non-exclusive, revocable right to access and view the Website for lawful, informational purposes. All other rights are reserved. You agree not to:

  • use the Website in a way that is unlawful or could damage, disable or impair it;
  • attempt to gain unauthorised access to it or any connected system;
  • scrape, harvest or systematically extract content, or introduce malicious code;
  • copy, reproduce, republish or redistribute content except as permitted by law or with our written consent.

3. Information on the Website

Content on the Website is provided for general information about Apex Vet and its products. It may change without notice, and we do not warrant that it is complete, current or free from error. Nothing on the Website is professional, veterinary, legal or financial advice, and it is not an offer to provide services except where we expressly say so.

4. Intellectual property

The Website and its content, including text, graphics, logos and design, are owned by Apex Vet or its licensors and are protected by law. The Apex Vet name and logo are our trademarks. You may not use them without our written permission.

5. Links to other sites

The Website may link to third-party websites for convenience. We do not control those sites and are not responsible for their content, products or practices. Links are not an endorsement.

6. Privacy

We handle personal information collected through the Website in accordance with our Privacy Policy, which forms part of these Terms. Where you consent, the Website may use analytics cookies as described in that policy.

7. Disclaimer and liability

The Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we exclude all warranties not expressly stated, and we are not liable for any loss arising from your use of, or inability to use, the Website.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those rights. Where liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant service or paying the cost of having it re-supplied.

8. Changes

We may update these Terms and the Website at any time. The version in force is the one published on the Website when you access it. Continuing to use the Website after a change means you accept the updated Terms.

9. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that place.

10. Contact us

For questions about these Terms or the Website, email support@apexhqvet.com.au, or write to Apex HQ Vet Pty Ltd, 39 McLaren Street, North Sydney NSW 2060. Apex Vet — ABN 40 684 066 411.