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Pricing

One price.
The whole platform.

A clinic fee that covers booking, the pet owner app and the back office. A seat for each vet who uses the AI assistant. And an AI receptionist for the calls your team cannot take. No feature tiers, no setup fee, no surprises.

Save 10%
Per clinic

Clinic

One per location. Covers your whole team.
$299/ month
AUD, excl. GST
  • Branded online booking on your own subdomain, unlimited bookings
  • Synced to your practice software's live availability
  • The pet owner app: care plans, medications, results, documents, messaging
  • Care points and pet owner status program
  • Deposits, reminders, two-way SMS, screening rules
  • Full self-service back office, unlimited staff logins
  • Australian support, Sydney hosting
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AI Assistance seat

One per vet who records consults.
$129/ vet / month
AUD, excl. GST
  • Unlimited AI consult notes: SOAP, discharge, referral
  • Side panel inside your PMS, notes pushed straight in
  • Hey Apex voice assistant, mid-consult
  • Dental chart, body map, skin map, body condition score
  • Care plans and results explanations for the pet owner app
  • Dose checks against an Australian formulary
  • Mobile scribe app, iOS and Android
See AI Assistance
AI Reception · add-on to the Clinic plan

Both plans include the whole receptionist; the difference is how many minutes you need. She books into your diary and recognises your clients through the Clinic plan, which is why she is an add-on rather than standalone.

AI Reception · After hours

For the calls that come in when nobody is there.
$249/ month
AUD, excl. GST
150 minutes a month, about 60 calls
  • Answers after hours and when the desk is busy
  • Books, cancels and moves appointments in your diary
  • Recognises your clients and their pets
  • Messages and callbacks land as tasks for your team
  • Emergency alerts by text and email
  • Every call recorded and transcribed in your back office
  • 35c per minute beyond 150
See AI Reception
Most clinics choose

AI Reception · Always on

For every call your team cannot take, whenever it comes.
$399/ month
AUD, excl. GST
300 minutes a month, about 120 calls
  • Everything in After hours
  • Answers overflow during opening hours too
  • Puts callers through to your team, with a message if nobody picks up
  • Repeat requests, care plans and medications on the phone
  • Outbound check-in calls after a procedure, with a report to the vet
  • Premium Australian voices available
  • 35c per minute beyond 300
Book a demo

Clinic plan and AI Reception Always on together: $649 a month, saving $49. Premium voices use two minutes for every minute of call. SMS messages are billed at cost. Card payments taken through the platform carry the card processor's fee only. Multi-clinic groups: ask about group pricing.

Included with every plan

Everything you get with ApexHQ Vet.

Every clinic gets the whole platform, whatever your size. No feature gates, no add-ons to chase, and Australian support for everyone. Plans differ only by the number of vets using the AI assistant, and whether you add the receptionist.

24/7 online booking

Pet owners book any time on your own branded page, with an AI assistant or a simple step-by-step flow.

Works with your practice software

Bookings write straight into your diary with live availability by clinician and appointment type.

AI Assistance

Records the consult and drafts SOAP notes, discharge summaries and referral letters for the vet to review. One seat per vet.

Pet owner app

Care plans, medications with dose reminders, results explained, documents and a message thread to your team.

Automated reminders

SMS, email and push confirmations and reminders that cut no-shows and keep your diary full.

Self-service back office

Set your branding, hours, appointment types, rules and messages yourself. No developer needed.

Australian-built and hosted

Your data is hosted in Sydney, with a privacy policy written to the Australian Privacy Act, and support from an Australian team.

AI Reception

A receptionist who answers when your team cannot, books into your diary, and knows the client by name. Add-on to the Clinic plan.

Smart appointment screening

Flag emergencies or special prep, like fasting or a urine sample, so the right cases reach you the right way.

The maths

One subscription replaces a stack of separate tools.

A typical clinic pays one company to answer the phone, another for online booking, another for an AI scribe, and a fourth for reminders or a pet owner app. Separate logins, separate invoices, and nothing talks to anything. ApexHQ Vet is all of it on one record. At your demo we tally what you pay today and put it side by side.

Phone answeringOne company, plus a setup fee
Online bookingAnother company
AI scribeA third company
Pet owner app and remindersA fourth company
Stitched together4 bills, 4 logins, 4 setups
ApexHQ Vet1 bill, 1 record
One platform
one record, one invoice, no setup fees
Pricing FAQ

The questions clinics ask first.

Anyone who records consults with the AI assistant. Nurses, receptionists and practice managers use the back office, booking and pet owner app at no extra charge. A part-time vet is still one seat.
Month to month, no setup fee, cancel with 30 days notice. Yearly billing takes 10% off. Everything is in writing before you commit.
No. Unlimited online bookings, unlimited AI notes for each vet seat, unlimited pet owners and pets in the app. SMS is billed at cost, and we show you the running total in the back office.
35 cents a minute, billed with your monthly invoice. The back office shows minutes used as you go, so there is no surprise at the end of the month. If you are regularly over, we will suggest the next plan.
Because the receptionist books into your practice software and recognises your clients from the same record as your booking page and the pet owner app. Without the Clinic plan there is no diary to book into and no client to recognise. That connection is the whole point of it.
No. Dosing, diagnosis, whether something is serious, whether to change a medication: those go to your vet every time. The only clinical lines she says are ones your clinic wrote and a registered vet signed off in your back office.
A set of Australian voices from a premium library. Calls answered in a premium voice use two of your included minutes for every minute of call. You choose in the back office and can switch back at any time.
We connect to your practice software, sync schedules and clinicians, brand your booking page and pet owner app, and set your rules with you. From then on the back office is self-service, so you are never waiting on us for a change.
We integrate with your practice software for live availability and writing notes back. The AI side panel works on any browser-based PMS screen. Talk to us about your specific setup.
You do. Data is hosted in Sydney, never used to train AI models, and the booking flow carries no advertising or analytics trackers. Our privacy program is aligned to the Australian Privacy Act and GDPR.

See it on your clinic's data.

A 20-minute demo, no obligation. We set up your booking page and show the pet owner app with a real consult.

Book a demo See pricing

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