Record the consult and let AI draft the notes. Pick the right template, pull in everything that happened, and call owners in a tap, then ask the assistant anything about your clinic. It's the same AI engine that takes your bookings, screens every reason for visit and briefs your online consults, one AI that knows your clinic, end to end.
Hands-free from the first hello to the final sign-off, and the vet always has the last word.
Start a consult recording and focus on the animal in front of you. No typing, no clicking through fields.
The consult is drafted into structured clinical notes, ready in your workflow seconds after you finish.
Notes are drafts for review, never auto-finalised. You read, edit and sign off before anything is saved.
Appointments arrive pre-briefed, whether they were booked on your Apex Vet page or straight in your PMS. Open the booking, press record, the engine does the rest.
Every booking lands in the consult portal with an AI summary for the vet or nurse, who's coming, why, and what's worth knowing. On the day, open it and start recording, in the room or from your phone.
Online bookings and PMS bookings both flow in automatically, one diary, no re-typing.
Desktop in the consult room, or the mobile app on a farm call, they sync to the same case.
Recordings and records are encrypted and stored in Australian AWS data centres.
Stop the recording and the full transcript is ready in moments. Choose the template, SOAP, discharge, referral, telemedicine, and the engine writes the note your way, section by section.
Searchable, attached to the case, and the source of every generated document.
Regenerate, shorten, lengthen or reformat any single section, not the whole note.
For Review → Approved → Exported. The vet signs off every record.
Pick the note you need, pull in everything that happened, and finalise, without leaving the case.
Generate a structured SOAP note, a discharge summary, a referral letter or a telemedicine note, then reshape it in a tap. Export a polished discharge PDF for the owner.
Standard SOAP, Discharge Summary, Referral Letter and Telemedicine / Phone Consult.
Regenerate, or make it shorter, longer or more formal.
A branded summary for the owner, ready to send or print.
A consult is rarely one recording. Apex Vet gathers the recording, any phone calls, uploaded files and the patient's medical history, then drafts from all of it together.
Recordings, calls, uploads and medical history in one case.
Phone the owner straight from the consult, no separate app, with caller-ID control. The call is transcribed straight into the record, just like the consult.
For Review → Approved → Exported, so nothing slips.
The engine listens like a sharp colleague, it catches the clinical details, preps the paperwork, and double-checks the things humans miss at 6pm on a Friday.
Mention a medication during the consult and it's already in the prescription tab when you finish, detected from the conversation, with AI dosing suggestions, waiting for your approval. Nothing is ever issued without you.
No typing, the consult itself populates the medication list.
Everything sits in a review state, one click to approve, edit or discard.
Add a medication that doesn't fit the consult and the AI flags it for a second look. It flags, you decide.
For returning patients, the engine prepares a briefing before you open the door, last visits, medications, weight trend, and what happened last time. No digging through records mid-consult.
An AI summary of every previous visit, in seconds.
Weight, medications and findings tracked across visits.
Old records, lab reports, referral docs, the AI reads them and files them into the patient's record.
Every consult has a copilot riding along, and so does the whole clinic.
Ask anything mid-consult, about the patient, the transcript, the case. Then let it do the paperwork: client emails, discharge instructions and referral letters drafted from the consult itself, ready to send without leaving the platform.
Query the case, the history or the transcript while you work.
Emails, discharge instructions, referral letters and history briefs, drafted and sent from the platform.
Billable items and follow-up tasks spotted in the conversation, nothing slips through unchecked.
Keyword rules read the booking reason and act on it, showing an informative notice, or stopping an emergency from being booked online and telling the owner to call.
Understands what the visit is actually for.
Show a notice, "please bring a fresh urine sample", or block emergencies with a call-the-practice message.
Draft client messages in your clinic's tone in seconds.
Beyond the consult room: ask questions across every record, pull reports and surface the patients who need a follow-up, a manager's view of the practice.
“What's this patient's history?”, answered from every consult record.
Spot trends across the clinic and generate reports on demand.
Surface who's due, then turn it straight into a task.
Vets run the day from a native app, today's schedule, consult records, the AI assistant and tasks, all in one place. Start a consult, record, review a SOAP note and call an owner without sitting down at a desk.
Today's appointments, pulled live from your PMS. Start a consult in a tap.
Consult-note history with review status, plus a shared task tracker.
Record, generate notes and query the clinic assistant from anywhere.
Clearly labelled roadmap, not available today, but where we're heading.
Score the likelihood of a no-show and trigger smarter, better-timed reminders for at-risk appointments.
Richer clinic dashboards and cross-clinic benchmarks for groups running multiple locations.
Every AI note is reviewed by a vet.
Nothing is saved without sign-off.
Encrypted in transit and at rest, in Australian AWS data centres.
Your AI data trains nothing.
AI-generated records are marked.
See Assistance work end-to-end in a 20-minute demo. No obligation.