Pet owners request a video, phone or chat consult in the ApexHQ Vet app. Your own vets accept it and run it inside the platform, at prices you set, with the same AI scribe drafting the notes. It is built and working with our pilot clinic. We are holding the launch until the rules for veterinary telehealth in Australia are clear, so that when you offer it, you and your pet owners are fully covered.
We are excited to see this go live. Register your interest below and we will contact you as soon as there is a launch date. Founding clinics get priority onboarding.
The whole consult, request, payment, call and summary, happens inside the ApexHQ Vet platform.
Sign in with their mobile number, pet owners of your clinic get a "Your clinic" badge automatically.
Browse vets by state with profiles, reviews and prices, their own clinic flagged “full consult, can prescribe if needed”.
Pick video, phone or chat and pay securely, cards, Apple Pay or Google Pay. If the vet can't take it, the refund is automatic.
The visit ends with a written summary in the app, and a chance to leave a review.
The request lands in the dashboard with an AI case brief and a triage level the moment a pet owner pays.
One click to accept. Declines refund the pet owner automatically, no admin.
Video, phone or chat, no extra software, nothing for the clinic to install.
Draft the consult summary with AI, review it, send it. Payout lands in your clinic's account.
Screens from the pet owner app, running with our pilot clinic today.
Screens from our pilot clinic. Prices shown are demo values, not real consult fees.
Telehealth with the clinic's own AI scribe built in. Online Consults runs on the same engine as AI Assistance, your vets walk into every call pre-briefed, and walk out with the notes already drafted, just like an in-room consult.
A briefing drawn from the patient's records, last visits, what's known, what's missing, before the vet even accepts.
What the owner reported, summarised, with an urgency level on every request.
The same scribe as in-clinic consults drafts the summary and notes, your vet reviews, signs off, done.
For existing pet owners, vets can write a prescription right from the consult screen.
Bella (canine) last seen in-clinic for a standard consultation; vaccinations up to date. No current medications on file. Owner is a returning pet owner, full consult available.
Owner reports reduced appetite for two days, otherwise bright. No vomiting or lethargy described. Suitable for a video consult; no emergency indicators.
You set a price for each consult type and choose which of your vets take part.
Face-to-face advice for skin checks, behaviour, post-op follow-ups and triage.
A quick call for advice, medication questions and "should we come in?" moments.
Send photos and questions, get a considered written answer, perfect for minor worries.
Consult fees flow to your own account, secure card payments, automatic refunds on declines, and a clear payout trail.
Existing pet owners get a “Your clinic, full consult, can prescribe if needed” badge in the app, continuity of care stays with you, not a stranger.
Every consult ends with an AI-drafted summary your vet reviews and sends, notes done before the next patient.
Happy consults become public reviews, a head start for the ApexHQ Vet marketplace when it opens.
No commitment and no payment details. We will contact you when there is a launch date, and founding clinics are first to be set up.
Two minutes with the form below.
TodayWe help you create your clinic profile, choose participating vets and set your prices.
Before launchA guided, secure setup links consult payments to your clinic's bank account.
Before launchYour vets appear in the ApexHQ Vet app the day the feature is released.
At launchThanks. We will be in touch the moment there is a launch date, and founding clinics are set up first.
Online Consults is built and waiting for the green light. Register now and your clinic is set up first when it launches.