Everything you'd expect from the world's best booking tools, plus an AI assistant that takes the booking for you, in any language. Every field, rule and message is fully configurable by your clinic, it runs on your own web address (yourclinic.vet.apexhq.com.au), and every booking lands straight in your practice software.
Returning clients rebook in seconds. New clients are recognised automatically.
A one-time SMS code, or Sign in with Apple / Google. No passwords to forget, no account to create.
The platform recognises a returning client automatically from their mobile number, no "are you a new patient?" guesswork.
Returning clients see their saved pets and skip straight ahead. Most bookings take under a minute.
Six short steps from "my dog needs a vet" to a confirmed appointment in your diary. Returning clients skip most of them, and every step follows your clinic's rules.
Friendly species tiles: Dog, Cat, Bird, Rabbit and any species your clinic adds. Returning clients just tap their saved pet.
Name, breed, microchip and more. You decide which fields are mandatory, optional or hidden. Asked once, saved forever.
Address autocomplete and family member accounts, so one household shares one profile. Also asked only once.
Your appointment types, your durations. The reason is captured and screened by AI for anything urgent.
Dates, times and clinicians pulled live from your calendar. No double bookings, ever.
A clear summary, then instant SMS and email confirmation to the client and to your clinic. A reminder follows before the visit.
Every client picks the experience that suits them. Both finish in the same place: a confirmed appointment in your diary.
An Australian first: the client chats with your clinic's AI in plain language, any language, and the booking is done in a couple of messages. Owners review every detail before confirming.
Prefer to stay in control? The guided six-step flow walks through pet, details, type, time and confirmation, at the owner's own pace.
Real screens, running against our pilot clinics today. Shown here branded for a demo clinic, yours carries your own logo, colours and web address.
Most booking tools sit beside your practice-management system and reconcile later. Apex Vet reads and writes your practice calendar in real time, and it's built PMS-agnostic, designed to connect to whichever practice software you run.
Read live from the practice calendar, never double-booked.
Appointments push straight back with a customisable practice note.
Clinician sync on demand; appointment-type durations respected.
For cloud-based systems, it just connects. Nothing to install on-site.
Run your whole diary in Apex Vet's built-in calendar, bookings, reminders and client records, no practice software required. If you adopt a PMS later, switch on the sync and keep everything.
Confirmations and reminders go out automatically, and every template is controlled by the clinic. Your voice, your timing.
Sent the moment a booking is made, to client and clinic.
Configurable lead time, a day, two days, a week before.
Automatic, clear, and templated by the clinic.
A 20-minute demo, no obligation. We'll show it wired into a live practice calendar.