Bookings, calls, cancellations, reminders and clients, on one screen. See who tried to book and couldn't, who hasn't been back, and where more vet hours would fill.
Nothing to set up · Always up to date · One clinic or your whole group · Hosted in Sydney
Every clinic owner knows how many appointments they had last month. Very few know how many they missed. These are the numbers that sit between the two.
Every search that found nothing free, with the appointment type and the day they wanted. A list worth calling back, because they already wanted to come in.
Everyone with no visit for six months or more, longest first, with their pets and the date of their last visit. Ready for a "we miss you" message.
A reason is asked before every cancellation is accepted, online, in the app or by phone. You see the pattern, not a guess.
Bookings and calls by hour, inside and outside opening hours, and how many calls were handled without your team.
Vaccination reminders sent this period, and how many owners booked within 30 days of getting one.
A map by postcode: clients, bookings and cancellations by area, and the suburbs where your app is used most.
Every number below is on the dashboard today, for any period you pick, for one clinic or your whole group.
The people who wanted to come in and couldn't, and the clients who have gone quiet, as lists your front desk can work through.
Full days by weekday, and the days people asked for that were already full, show exactly where more vet time would be booked.
Your busiest days and hours for bookings and calls, so the desk is fullest when the phone rings most.
Your bookings, calls, reminders and cancellations already run through ApexHQ Vet, so the dashboard builds itself from the work your team does every day. No exports, no spreadsheets, no extra software.
Look at the last 7 days, 30 days, 90 days or 12 months, whenever you like. No waiting for a monthly report.
Running more than one clinic? See them all together, compare them side by side, or look at one at a time.
Tables export to a spreadsheet in one click, ready for the practice meeting or your accountant.
The dashboard sits in your back office. Only the people you give a back office login can see it.
The data behind your dashboard is stored in Sydney, on the same platform as your bookings.
Your clinic's data is never used to train AI models, ours or anyone else's.
From everything that runs through ApexHQ Vet: bookings made on your booking page, in the website chat, by the AI receptionist and in the app, plus cancellations, calls, reminders and app activity. Appointments typed straight into your practice software are not counted.
No. It comes with your ApexHQ Vet account and fills up as your clinic uses the platform, from the day you go live.
Open the page and it is current. Choose the last 7 days, 30 days, 90 days or 12 months.
Yes. See all your clinics together, one at a time, or side by side in a by-clinic table.
Only people with a back office login. It is not shown in the consult room apps or to pet owners.
Yes. Tables export to a spreadsheet (CSV) in one click, for your practice meeting, your accountant or your own analysis.
A 20-minute demo, no obligation. We walk you through the dashboard on our demo clinic and show you what yours would look like.