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Live now New · Say “Hey Apex”

Finish your notes before your coffee goes cold.

A side panel that opens next to your practice software. It reads today's appointments off the screen, records the consult, drafts the SOAP note, and pushes it back into the record once you approve it. Exam tools fill themselves in from what you say. Care plans and results explanations are drafted for the pet owner app, and you review every one before it goes. It is the same AI engine that takes your bookings and screens every reason for visit, one AI that knows your clinic, end to end.

And the scribe you can talk to, say “Hey Apex” and it answers out loud, mid-consult.

AI Assistance, recording a consult with AI-drafted clinical notes
In the consult room

Talk to your patient. Let the notes write themselves.

Hands-free from the first hello to the final sign-off, and the vet always has the last word.

Hands-free recording

Start a consult recording and focus on the animal in front of you. No typing, no clicking through fields.

Automatic clinical notes

The consult is drafted into structured clinical notes, ready in your workflow seconds after you finish.

Vet-in-the-loop

Notes are drafts for review, never auto-finalised. You read, edit and sign off before anything is saved.

Works inside your practice software

A side panel, not another tab.

The ApexHQ Vet Chrome extension opens as a panel beside your practice management software. Nothing to install on the server, no PMS migration, no retyping between two systems.

Your PMS on the left. ApexHQ Vet on the right.

The panel reads the screen you are already looking at and works from it. Open a patient, press record, approve the note, and it lands back in the practice software. Anything you approve can also go to the owner's pet owner app.

  • Today's appointments, off the screen

    The panel picks up today's list from the PMS page, so you start each consult from the right patient without searching.

  • Approved notes pushed back

    Record, review the SOAP note, approve it, and the panel writes it into the patient's record in your practice software.

  • Invoices, prescriptions and results to the pet owner app

    Capture an invoice, a prescription or a lab result off the PMS page and send it to the owner's ApexHQ Vet app in a tap.

Practice software · ApexHQ Vet side panel
Practice software
Today's appointments
9:00 Bella · Vaccination
9:30 Max · Recheck, skin
10:00 Luna · Lump check
10:30 Charlie · Dental
ApexHQ Vet
Luna · Lump check
Recording 06:12
SOAP note: drafting
Body map: 1 mass pinned
Approve and push to PMS
New · Talk to your records

Hey Apex. Just ask, out loud, mid-consult.

Hands on the animal, gloves on, eyes on your patient. Say "Hey Apex" and ask anything about the case. Apex answers out loud from this patient's own records and today's consult, then keeps listening so you can ask the next thing.

The AI scribe you can talk to.

Most scribes record and write. Apex does that, and answers back. Ask for a weight, a past result, the medication you started last visit, or a quick history, without touching a screen.

  • Completely hands-free

    Ask out loud and hear the answer back. Nothing to type, scroll or tap while you're examining the patient.

  • Grounded in the patient's record

    Answers come from this patient's own history and today's consult. If something isn't recorded, Apex says so, it never invents a weight, dose or date.

  • A real back-and-forth

    Say "Hey Apex" once, then follow up naturally, "and her heart rate?", "what did we start her on?", with no need to repeat yourself.

Listening for "Hey Apex" Listening…
Hey Apex, what was her weight last visit?
She was 3.6 kilograms on the 22nd of June, down a touch from 3.9 in March. She's on carbimazole and amlodipine.
From booked to signed off

One consult, start to finish, without retyping a thing.

Appointments arrive pre-briefed, whether they were booked on your ApexHQ Vet page, straight in your PMS, or picked up by the side panel. Open the booking, press record, the engine does the rest.

Open the booking. Press record.

Every booking lands in the consult portal with an AI summary for the vet or nurse, who's coming, why, and what's worth knowing. On the day, open it and start recording, in the room or from your phone.

  • Pre-briefed appointments

    Online bookings, PMS bookings and the side panel's schedule all flow in, one diary, no re-typing.

  • Record anywhere

    The side panel in the consult room, or the mobile scribe app on iOS and Android on a farm call, they sync to the same case.

  • Encrypted, Australian-hosted

    Recordings and records are encrypted and stored in Australian AWS data centres.

Live consult recording in the ApexHQ Vet portal, recording in progress from the mobile app

Transcript in. Your template out.

Stop the recording and the full transcript is ready in moments. Choose the template, SOAP, discharge, referral, phone consult or one of your own, and the engine writes the note your way, section by section.

  • Full transcript, every time

    Searchable, attached to the case, and the source of every generated document.

  • Per-section control

    Regenerate, shorten, lengthen or reformat any single section, not the whole note.

  • Nothing final without you

    For Review → Approved → Exported. The vet signs off every record.

Generated SOAP note with per-section AI controls, regenerate, shorter, longer, format
Built around the whole consult

One consult. Every document. One source of truth.

Pick the note you need, pull in everything that happened, and finalise, without leaving the case.

The right note for every visit.

Generate a structured SOAP note, a discharge summary, a referral letter or a phone consult note, then reshape it in a tap. Build your own note and care-plan templates so every vet in the clinic writes the same way. Export a polished discharge PDF for the owner.

  • Note and care-plan templates

    Standard SOAP, Discharge Summary, Referral Letter and Phone Consult out of the box, plus your own note and care-plan templates.

  • Reshape in one tap

    Regenerate, or make it shorter, longer or more formal.

  • One-click discharge PDF

    A branded summary for the owner, ready to send or print.

consult.apexhq.com.au · Note template
Note template
Standard SOAP Discharge Summary Referral Letter Phone Consult
Generate SOAP Note with AI
Discharge PDFShorterFormal

Every source, pulled into one note.

A consult is rarely one recording. ApexHQ Vet gathers the recording, any phone calls, uploaded files and the patient's medical history, then drafts from all of it together.

  • Multi-source content

    Recordings, calls, uploads and medical history in one case.

  • Call owners in one tap

    Phone the owner straight from the consult, no separate app, with caller-ID control. The call is transcribed straight into the record, just like the consult.

  • A clear status trail

    For Review → Approved → Exported, so nothing slips.

Consult content
3 items
Phone call, owner
Click-to-call · 4 min
Transcribed
Consultation recording
In-room audio · 11 min
Transcribed
Patient medical history
Summary · patient briefing
Processed
Generate from all
Exam tools

Charts that fill themselves in.

Say what you find during the exam and the charts update from the consult. You check them, correct anything, and sign off. Nothing is saved without you.

Dental chart

A dog, cat or rabbit odontogram populated from what you say chairside: missing teeth, fractures, calculus grades, extractions. Every tooth in Triadan numbering, every finding traceable to the transcript.

Body map for lumps

A patient-level mass register. Each lump is pinned on a body silhouette with size, location and notes, so you can see how it changes visit to visit.

Skin map

Lesions, alopecia and wounds marked on the same silhouette, with the description captured from the consult rather than typed afterwards.

Body condition score

The score you call out during the exam is recorded against the visit, alongside weight, so the trend is there next time without looking for it.

Two pets in the room? One recording, two notes.

Multi-pet consults are common and messy. Record the whole visit once and the engine works out which findings belong to which animal, then drafts one note per patient. You review each one separately and approve them separately.

  • Record once

    No stopping and starting between animals.

  • One note per animal

    Each patient gets its own SOAP note, prescriptions and exam findings.

  • Approve each separately

    Nothing goes to the record, or the owner, until you have checked it.

Consult · 2 patients
One recording · 14 min
Bella · SOAP note
Vaccination, weight 12.4 kg
For review
Max · SOAP note
Skin recheck, 2 lesions mapped
For review
A second set of eyes

It doesn't just write. It pays attention.

The engine listens like a sharp colleague, it catches the clinical details, preps the paperwork, and double-checks the things humans miss at 6pm on a Friday.

Prescriptions, caught automatically.

Mention a medication during the consult and it's already in the prescription tab when you finish, detected from the conversation, checked against an Australian formulary, waiting for your approval. Nothing is ever issued without you.

  • Detected from the conversation

    No typing, the consult itself populates the medication list.

  • Draft until you approve

    Everything sits in a review state, one click to approve, edit or discard.

  • Dose checks against an Australian formulary

    Doses are checked against our own Australian formulary. Anything outside the expected range, or a medication that doesn't fit the consult, is flagged for a second look. It flags, you decide.

Medications detected from the consult with AI dosing suggestions, awaiting vet approval

Walk in already knowing the patient.

For returning patients, the engine prepares a briefing before you open the door, last visits, medications, weight trend, and what happened last time. No digging through records mid-consult.

  • History at a glance

    An AI summary of every previous visit, in seconds.

  • Trends, not just records

    Weight, medications and findings tracked across visits.

  • Upload anything

    Old records, lab reports, referral docs, the AI reads them and files them into the patient's record.

AI patient history briefing, previous visits, medications and weight trend
Meet your Copilot

Ask. Draft. Review. Send.

Every consult has a copilot riding along, and so does the whole clinic.

The colleague who never gets tired.

Ask anything mid-consult, about the patient, the transcript, the case. Then let it do the paperwork: pet owner emails, discharge instructions, referral letters, care plans and plain-language results explanations, drafted from the consult itself and ready to send without leaving the platform. The vet reviews every one before it goes.

  • In-consult answers

    Query the case, the history or the transcript while you work.

  • Care plans for the pet owner app

    A care plan and a results explanation are drafted from the consult in plain language. You review, edit and send them to the owner's ApexHQ Vet app. Nothing is published automatically.

  • One-tap pet owner comms

    Emails, discharge instructions, referral letters and history briefs, drafted from the consult and sent from the platform.

Clinical Copilot, AI outputs for pet owner email, discharge instructions, referral letter, billing detection and case chat
AI across the platform

One AI engine for your whole clinic, not just a scribe.

Screening that protects your day.

Keyword rules read the booking reason and act on it, showing an informative notice, or stopping an emergency from being booked online and telling the owner to call.

  • Smart appointment-reason classifier

    Understands what the visit is actually for.

  • Screening & flagging

    Show a notice, "please bring a fresh urine sample", or block emergencies with a call-the-practice message.

  • AI email / SMS template generator

    Draft pet owner messages in your clinic's tone in seconds.

yourclinic.vet.apexhq.com.au · Step 4
Reason for visit
My dog has been vomiting and seems very lethargic since last night
This may be urgent
Please call the clinic on (02) 9000 0000 so we can see Bella straight away.
RULE keyword: "vomiting" + "lethargic" → block + notice
Clinic AI Assistant Beta

Your whole clinic, analysed.

Beyond the consult room: ask questions across every record, pull reports and surface the patients who need a follow-up, a manager's view of the practice.

Query Report Edit Task
  • Patient history at a glance

    “What's this patient's history?”, answered from every consult record.

  • Reports & common diagnoses

    Spot trends across the clinic and generate reports on demand.

  • Patients needing follow-up

    Surface who's due, then turn it straight into a task.

ApexHQ Vet vet app, Clinic AI Assistant, ask about patients, diagnoses and history
In your pocket

The whole clinic, on your phone.

The mobile scribe app for iOS and Android. Today's schedule, consult records, the AI assistant and tasks, all in one place. Start a consult, record, review a SOAP note and call an owner without sitting down at a desk.

  • Schedule

    Today's appointments, pulled live from your PMS. Start a consult in a tap.

  • Records & tasks

    Consult-note history with review status, plus a shared task tracker.

  • AI on the go

    Record, generate notes and query the clinic assistant from anywhere, on iPhone or Android.

ApexHQ Vet vet app, Today's schedule pulled live from the PMS
ApexHQ Vet vet app, Records: consult notes history with review status
On the roadmap

What's coming next.

Clearly labelled roadmap, not available today, but where we're heading.

Roadmap

No-show risk scoring

Score the likelihood of a no-show and trigger smarter, better-timed reminders for at-risk appointments.

Roadmap

Deeper analytics & benchmarks

Richer clinic dashboards and cross-clinic benchmarks for groups running multiple locations.

Trust & safety

AI you can defend to a pet owner, and a regulator.

Vet-in-the-loop

Every AI note is reviewed by a vet.

No auto-finalised records

Nothing is saved without sign-off.

Encrypted & Australian-hosted

Encrypted in transit and at rest, in Australian AWS data centres.

Never used to train models

Your AI data trains nothing.

Clear AI disclaimers

AI-generated records are marked.

Cut hours of notes, without a second vendor.

See AI Assistance work end-to-end in a 20-minute demo. No obligation.